Frequently Asked Questions (FAQs)
General Questions About The HealingNest Hub
What is The HealingNest Hub, and what services do you offer?
The HealingNest Hub is a mental health support center committed to providing compassionate, expert therapy services. We offer individual talk therapy, couples and relationship counseling, family counseling, child and adolescent therapy, and group psychological counselling.
Are your counselling psychologists licensed and qualified?
Yes, all our therapists are recognized by the KCPA and C&P Board and have extensive experience in mental health support.
What makes your approach different from other therapy centers?
We prioritize a warm, supportive, and tailored approach, integrating various techniques such as Psychodynamic Therapy, Cognitive Behavioral Therapy (CBT), Trauma-Focused Therapy, and more. Our therapists provide individualized care to ensure effective healing.
Do you offer in-person and virtual therapy sessions?
Yes, we offer both physical and virtual therapy sessions to accommodate different needs and preferences.
How do I know which therapist is the right fit for me?
Each of our therapists specializes in different areas, and we can help match you with a therapist based on your needs. If you're unsure, we can discuss your concerns and recommend the best fit for you.
What issues do you specialize in?
We support individuals dealing with grief, trauma, addiction, anxiety, depression, relationship challenges, workplace stress, self-esteem issues, and more.
Do you offer therapy for children and teenagers?
Yes, we provide specialized therapy for children and adolescents, helping them overcome behavioral concerns, emotional struggles, and technology addictions.
Do you provide assessments for emotional and behavioral well-being?
Yes, we conduct assessments to evaluate cognitive, emotional, and behavioral well-being to guide treatment plans effectively.
Therapist-Specific Questions
What is the experience level of your therapists?
Our therapists have between 4 and 15 years of experience, specializing in different areas such as trauma, grief, addiction, workplace stress, and relationship challenges.
What therapeutic approaches do your therapists use?
Our therapists use a range of approaches, including Psychodynamic Therapy, CBT, Trauma-Focused Therapy, Mindfulness-Based Stress Reduction (MBSR), Dialectical Behavior Therapy (DBT), Motivational Interviewing, and Art Therapy, depending on the client’s needs.
Can I choose my therapist, or will one be assigned to me?
You can choose your preferred therapist based on their specialisation, or we can recommend one based on your concerns.
Can I switch therapists if I feel the current one isn’t the right fit?
Yes, if you feel a therapist isn’t the right fit, you can request a change to ensure you receive the best support possible.
Booking and Session-Related Questions
How do I book a session?
You can book a session by contacting us via phone, email, or through our website.
How long is each session?
Each session lasts approximately one hour.
Do you offer emergency or crisis sessions?
We do not offer emergency crisis intervention, but we can schedule urgent sessions based on availability. If you are in immediate danger, we recommend reaching out to emergency services.
Can I book a one-time session, or do I need to commit to multiple sessions?
You can book a one-time session, but for long-term results, we recommend consistent sessions.
What happens during the first session?
In your first session, your counselling psychologist will discuss your concerns, goals, and history to develop a personalized treatment plan.
Do you offer packages, and how do they work?
Yes, we offer therapy packages for four sessions at a discounted rate for both physical and virtual therapy.
Are sessions confidential?
Yes, therapy sessions are confidential, and we adhere to strict ethical guidelines to protect your privacy.